SOLVED: Windows 10, Ableton Live 10 & Video

Posted: April 13, 2020 in Ableton Live
Tags: , , , , , ,

Annotation 2020-04-14 000719

Its been over 3 years since I posted anything here, but this was so frustrating, I thought I would post all the solutions in one place if it could potentially help you save a few hours of tearing your hair out.

Its Easter Monday. One of my tasks today, before the end of the long weekend was to create a soundscape for my friend Adam’s short animation. Sounds easy enough, but I wasted hours trying to get Ableton to load and export video.

I am running:

  • Windows 10 Home (1903) 64-bit
  • DirectX 12.0
  • Ableton Live 10.1.9
  • Laptop with:
    • NVIDIA Geforce GTX 1060
    • Intel Integrated Graphics 630


PROBLEM : Can’t load video in Ableton Live 10 using Windows 10
SOLUTION: Install Matroska Splitter and FFDShow.

When I tried to drag a video in to the timeline in Ableton, it would crash or show error messages like “The file could not be read. It may be corrupt or not licensed”.


The first option, CCCP did not work for me. Neither did K-Lite Codec Pack Mega.

Only Option 2, Matroska Splitter and FFDShow, solved this issue.


PROBLEM : Video not playing in Ableton Live 10 using Windows 10
SOLUTION: Set NVIDIA to Integrated Graphics

Now that I could load the video, it wouldn’t play in Live. Instead I would just get a black screen in the video player.

In my case, I have a laptop with:

  • NVIDIA Geforce GTX 1060
  • Intel Integrated Graphics 630


Open the NVIDIA Control Panel and select “Manage 3D Settings”.

Click on Program settings, and add Live into the list.

Set the preferred graphics processor to “Integrated graphics”.


PROBLEM : Can’t export video from Ableton Live 10 using Windows 10
SOLUTION: Set the Export PCM Bit Depth to 16

The final problem was that I couldn’t export the video. Live would export the WAV and then just crash.


  1. Click on File > Export Audio/Video
  2. Set the PCM > Bit Depth to 16
  3. Select the Video Encoder Settings as you wish
  4. Click Export
  5. Voila!


And that’s it. I hope this one consolidated is helpful to you. Seem like a lot of people have issues with Live and Video.



Your friendly neighbourhood Ben X Tan.

  1. k1 says:

    Also: when installing Matroska Splitter, tick “enable AVI”!

  2. Pedro Rodrigues says:

    OMG! That works, thanks a lot Ben X Tan!!
    Your post save me hahaha!

  3. Eatunes says:

    Hello Thank you very much for your reply.

    I had done all the installations.
    I can know load the video but it’s still black screen says : « impossible to decode the video file »

    I have a nvidia gt 720.

    Any ideas ?

    Thanks a lot 🙏

  4. Jademalo says:

    Hey, I’ve been having similar issues but I’m a bit stuck now.
    Got both Matroska Splitter and FFDShow installed, but I get a crash whenever I try to import a video into Live.
    If I change “Use custom media type for h.264” to Yes, then it doesn’t crash but I get an error saying it can’t decode the video.

    Any advice? I’ve got no idea what to do at this point, I’ve even tried re-encoding the video multiple times now.

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